Free shipping for all online orders over $200 | Shop online 24/7 or visit our scrub shop at Biggera Waters, QLD

What materials are Mediscrubs scrubs made from?

Our scrubs are made of the finest fabrics around! They’re the perfect blended mixture of fabrics. Mediscrubs are made to be luxuriously soft, but still breathable and flexible so that you stay comfortable throughout your entire shift. 

  • 70% Polyester / 25% Cotton / 5% Spandex
  • Antimicrobial / Wrinkle Resistant / Fade resistant / Four way stretch

* Please note items coloured Pink, Lilac, and White are composed of a 65% Polyester / 35% Cotton blended fabric

What are Mediscrubs core colours?

Our core colours are Aqua, Aubergine, Black, Burgundy, Caribbean, Hunter, Lilac, Navy, Pink, Royal, Steel Grey, and Teal. These are available in most styles, with the exception of 'Utility' scrubs pants which do not come in 'Pink' and 'Lilac'.

Why can't I choose all core/trim colour combinations for contrast trims?

Mediscrubs is able to fully customise your orders, and this includes core/trim-colour combinations. However, as there are tens of thousands of potential combinations on the colour spectrum, we have carefully chosen our most popular colour combinations to display online. 

If a core or trim colour has been ghosted or greyed out, it does not mean that it is unavailable, it just means that we have not chosen to display that core or trim colour for that style.

If you are unable to find your desired colour combination, please contact one of our customer service representatives who will help you with your enquiry.

Can I customize my order?

Absolutely you can! We offer our customers the option to customize anything from style, colour, pocket placement, inseam length, and more! Customization options depend on the product and amount you’re ordering, but we want your order to be made just for you!.

How long will my order take?

All Mediscrubs orders taken before 2.00 pm weekdays (AEST) between Monday and Friday, and within our normal operating hours will go out for dispatch the same day (providing items are in-stock at the time of order). However, this time may be extended beyond 48 hours when ordering has taken place during holiday breaks, public holidays, or for orders made over weekend periods. Normal delivery times are in accordance with Australia Post delivery standards.

Click here for full details regarding shipping and Delivery

Can I exchange my order?

You have up to 30 days of receipt of item/s for exchange or refund.

Please refer to Mediscrubs Refunds & Exchanges Policy for a detailed explanation.

Do you embroider uniforms?

At Mediscrubs, we offer a fast and standard in-house uniform embroidery service that includes full logo digitising with the option for artwork proofs and swatch samples to be sent out for pre-approval prior to roll-out.

For a quick turnaround, choose our fast uniform embroidery service where we embroider your logo, name, and other details in-house. Mediscrubs uses a commercial Tajima embroidery machine using the highest quality Maderia threads. There’s a huge range of embroidery thread colours from which to choose.

Our fast embroidered uniform service is great for smaller jobs of up to 24 items with quick delivery between 5 and 7  working days. Our standard uniform embroidery service is ideal for larger orders with dispatch around 4-6  weeks. Your brand colours are matched as closely as possible to thread colours. 

Can I exchange my order once it has been embroidered?

Embroidered items are final sale and can’t be returned or exchanged. However, If an error has been made on your embroidered order, let us know by contacting us at info@mediscrubs.com.au. Please include your name, order number, an image, and a description of the error.

What kinds of items can I have embroidered?

If we sell the item and it can be embroidered we will do it. We offer text embroidery on most scrub tops, scrub jackets, lab coats, and vests, and scrub caps.

LEARN MORE ABOUT OUR EMBROIDERY SERVICE

I have a discount code, how do I apply this to the cart?

Easy! Firstly, add your favourite Mediscrubs products to your cart and proceed to the checkout.

  • On a Desktop, the 'Discount Code' tab is located next to the 'Shipping Calculator' tab.
  • On Mobile, you’ll find the "Discount Code' tab below the 'Shipping Calculator' tab.

Next:

  1. Enter the discount code and hit apply.  
  2. If the code is valid, you should see the discount applied to eligible items in your Checkout summary!

Can I use multiple discounts or promo codes?

No! Only one discount can be applied to any single order at any one time.  

Discount codes cannot be stacked, including student and portal client discounts or, other existing discounts during promotional periods.

Are discounts applicable to "final sale" items?

Sorry! On-sale items have already been heavily discounted.

What is a sale item?

  • Items that are automatically discounted on our website
  • Items that are not full-priced 

Can I apply coupon codes to on-sale items?

  • Discount codes cannot be applied to items that are automatically discounted

Final Clearance Sales

From time to time Mediscrubs do have clearance sales and we offer various items that are priced to sell and each sale is not to be repeated. Any items in this category are a selection of old stock or items Mediscrubs may not be repeating, or we have retired that particular range.

No refunds on any items cleared to sell or on sale items.

NOTE: Please check in as often as you are able, because we have frequent Flash Sales for 24 to 48 hour periods.

On Sale & Stock Clearance Items

NO EXCHANGE/NO REFUND

Mediscrubs offer great clearance deals and sales. Now you can choose from a wide selection of clearance items ranging from tops to bottoms and everything in between

All stock clearance items are old stock and might have some minor defect. Please note that all stock clearance items and items on sale cannot be refunded or exchanged.

Discounted, Clearance Items, and On Sale Items are Non-returnable & Non-refundable

Items that appear under this category are priced to clear and will not be repeated once SOLD and are non-refundable.

What type of payment methods do you accept?

We accept most payment types including:

  • Cash
  • Direct Deposit
  • VISA
  • AMEX
  • MasterCard
  • PayPal
  • AfterPay
  • ZipPay

Payments are securely handled by NAB Transact